PRIVACY POLICY

Effective Date: January 1, 2022

Introduction

This Privacy Policy explains how RHAIKA LLC ("RHAIKA," "we," "our," or "us") collects, shares, and uses the information that we collect about you when you use any of our Services (as defined in our Terms and Conditions) or visit our Website www.rhaikastore.com. It applies only to our websites, services, products, and does not apply to any third-party websites, services, products, or applications – even if they are made available by us or accessible through our Services or our Website. Unless we define a term in this Privacy Policy, all capitalized words used in this Privacy Policy have the same meanings as they do in our Terms and Conditions.

This Privacy Policy applies to you whenever you use our Services or visit our Website. For purposes of this Privacy Policy, a “Guest” or “Guests” means any RHAIKA customer or any other person or business that uses our Services or visits our Website. Please read this Privacy Policy carefully so that you understand your rights in relation to your personal data. If you do not agree with any part of this Privacy Policy, you should not access our Website.

Information We Collect About You Information that You Provide

We collect information about you that you provide to us when you create an account, sign up to use the Services, undergo account or identity verification, communicate with us, upload content, answer our surveys, or otherwise use the Services or interact with us, including:

Personally Identifying Information (“PII”). Your name, email address, shipping address, billing address, phone number, and birthdate.
Financial Information. Bank account, credit card numbers, and other publicly available information.
Non-Identifying Information. Information that you provide to us that cannot be used by itself to identify you or any other individual.
Aggregated Information. Information about groups or categories of customers, which does not identify and cannot reasonably be used to identify an individual.
Other Information You Provide. Any other information that you provide to us voluntarily, including any survey responses, participation in promotions or contests, or referrals.

Information We Collect When You Use Our Services

We also collect information about you and the devices you use to access the Services, including:

Location Information. Information about where you are located, such as by converting a Guest’s Internet Protocol (IP) address into a rough geolocation. We may use location information to improve and personalize the Services and to contact you about service offerings that may be of interest to you. You may opt out of such marketing communications by emailing us at info@rhaikastore.com.
Device Information. Information about your devices (such as your mobile phone, tablet etc.), including the operating system, device identifier, mobile network information, and information about how your devices interact with the Services.
Use Information. Information about how you use the Services (we refer to this information as "Usage Data"). Usage Data may include information such as a Guest's IP address, browser type, operating system, the web page that a Guest was visiting before accessing the Services, the pages or features of the Services with which a Guest engaged and the time spent on those pages or features, the links within the Services that a Guest clicked on, and other statistics.
Other Information. Any other information you upload to, or that is derived from, your use of the Services.

Information We Collect About You Using Cookies

We also collect information about you and the devices you use to access the Services through the use of “cookies,” which are small text files that are saved by your browser when you access the Services, including our Website.

We use the following types of cookies to collect information about your browsing activities over time and across different websites following your use of our Services:

Strictly necessary cookies, which are required for the operation of our Website and our Services. These includes cookies that enable you to use a shopping cart or make use of e-billing services.
Analytical/performance cookies, which allow us to recognize and count the number of visitors and how Guests engage with our Website. This helps us to improve the way our Services and our Website work, for example, by ensuring you can easily find what you are looking for.
Functionality cookies, which are used to recognize you when you return to our Website. They allow us to personalize content, recognize Guests, and remember Guest preferences.
Targeting cookies, which record a Guest’s visit to a website, the individual pages visited, and the links followed. This type of cookie also tracks your movements across different websites and creates profiles of your general online behavior, which is used to serve you targeted online advertising.

We may use both session cookies and persistent cookies; unlike persistent cookies, session cookies are deleted when you log off from the Services and/or Website and close your browser. Although most browsers are set by default to automatically accept cookies, you can adjust your browser settings to either stop accepting cookies or to prompt you before accepting cookies. Please note, however, that if you don't accept cookies you may not be able to access and use certain features of the Services and the Website.

We may use the information derived from the cookies placed on your device for any of the following purposes:

To identify that you've logged in to the Services or visited our Website and to remember that you have visited us or used the Services before.
To tell us how and when you interact with the Services and the Website (including tracking your cart activity and triggering cart reminders to be sent to you by SMS messaging).
To monitor aggregate usage and web traffic routing on the Services and the Website.
To collect data in order to provide and improve our advertising campaigns, including by sending information to our third-party partners.
To enable our affiliates and third-party partners to use cookies to track your behavior when using the Services, our Website, or any partner or third-party service or site, including the way you interact across sites outside of the Services.
To customize and improve the Services and the Website.

Some third-party service providers that we work with (including third-party advertisers) may also place their own cookies on your browser. For example, if we send you any offers for services or products provided by our partners or affiliates or you click a link to one of our partner’s or affiliate’s or another third party’s websites or services, then such partner, affiliate, or other third party may also place cookies on your browser. This Privacy Policy does not apply to or cover the placement or use of cookies by any of our partners, our affiliates, or other third parties, and we are not responsible for their privacy policies and practices. You should carefully review the privacy policies and practices of such partners, affiliates, and third parties when using their products and services. To learn more about cookies you can visit http://www.allaboutcookies.org, which includes helpful information on cookies and how to disable them on different types of browsers and devices.

Web Beacons

Our Website and some third-party sites and HTML-formatted emails use web beacons alone or in conjunction with cookies to compile information about your website usage and your interaction with email. A web beacon is an electronic image, called a single-pixel (1x1) or clear GIF. Web beacons can recognize certain types of information on your computer such as cookies, the time and date of a page viewed, and a description of the page where the Web beacon is placed. You may render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address, but cookie information will not be recorded.

How We Use Your Information

We use the information that we collect about you, including PII and Non-PII, for the following purposes:

To provide, operate, maintain, improve, and promote the Services and the Website.
To enable you to access and use the Services, including to process your transactions, communicate with you, and fulfill your orders.
To send you transactional messages and operational messages in connection with the Services, including to provide you with important information regarding the Services, such as updates to our policies, security alerts, and account notifications.
To respond to your comments, questions, and requests, and provide customer service.
To send you marketing and promotional messages and other information that may be of interest to you, including by email and SMS messaging.
To personalize your experience on the Services and the Website, and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message.
To monitor and analyze trends, usage, and activities in connection with the Services and the Website, and to collect and analyze statistics about your use of the Services and the Website.
To investigate and prevent fraudulent transactions, unauthorized access to the Services and the Website, and other illegal activities.
To protect the rights, property, or safety of RHAIKA, our Guests, our affiliates, our partners, our licensors, or the public.
To conduct aggregated analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

How We Share Your Information

We share information about you as follows or as otherwise described in this Privacy Policy:

With Our Affiliates and Subsidiaries. We may share your information with our affiliates and subsidiaries for the purposes described in this Privacy Policy.

With Our Service Providers. We may share your information with our third-party service providers who need access to your information to do work for us, such as to process your payments, provide customer service, and analyse how our Services are used.

With Business Partners and Third Parties. We may share your information with third-party partners or other third parties with whom we have relationships, including for marketing and advertising purposes.

With Any Successors to All or Part of Our Business. If we undergo a change in ownership, merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

To Comply with Laws. We may disclose your information to courts, law enforcement agencies, and governmental authorities or third parties if we believe such disclosure is necessary or appropriate in order to comply with laws, regulations, legal process, or other governmental requests; to prevent harm or injury to any person; to protect our rights, privacy, safety, or property, and/or that of our affiliates, Guests, employees, or the public; to enforce our Terms and Conditions and other agreements; to allow us to pursue available remedies or limit the damages that we may sustain; and to respond to an emergency.

With Your Consent. We may also share your information with your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.

Data Retention

We will retain your information for as long as needed to provide you with the Services, to fulfil the purposes described in this Privacy Policy, to comply with our legal obligations, to resolve disputes, to enforce our agreements, and to protect our legal rights.

How We Protect Your Information

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet and online digital storage are not completely secure, and we cannot guarantee the security of your information. We are not responsible for the actions of any third parties that have your information.

Your Choices

Cookies. Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalized to you.

Marketing Communications. You can opt out of receiving certain promotional communications from us at any time by following the unsubscribe instructions provided in those communications. Even if you opt out of receiving promotional communications, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Access and Correction. If you have an account with us, you may be able to access, update, or correct information about you in your account settings. If you wish to access or request correction or deletion of information that we hold about you, you may contact us at info@rhaikastore.com. We may not be able to delete your information except by also deleting your account.

Location Information. You can prevent your device from sharing precise location information at any time through your device’s operating system settings.

Do Not Track Signals. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. At this time, we do not respond to "Do Not Track" signals.

International Data Transfers

Your information, including PII, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside of the United States and choose to provide your information to us, we may transfer your information, including PII, to the United States and process it there. By using our Services, you agree to such transfers and processing.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect PII from children under the age of 13. If you are under 13 years of age, do not use our Services or provide any information to us through our Services. If we learn that we have collected PII from a child under the age of 13, we will take steps to delete such information as soon as possible.

Links to Other Websites

Our Services may contain links to other websites and services that are not owned or controlled by us. This Privacy Policy only applies to information collected by our Services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Website. Any changes to this Privacy Policy will be effective immediately upon such notice. We encourage you to review this Privacy Policy periodically for any updates or changes.

How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you wish to make a complaint about how we process your information, please contact us by email at info@rhaikastore.com

Additional Disclosures under the California Consumer Privacy Act of 2018:

Personal Information

Source(s) of Collection

Business Purpose for Collection

Shared with Third Parties

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, or other similar identifiers.

· Guest

· Performance of Services

· Activities to maintain quality of Services

· Security and Fraud Prevention

· Cloud Storage Providers

· Payment Processors

· Marketing and Advertising Agencies

· Other third parties only with your consent

Characteristics of protected classifications under California or federal law.

We do not collect or share this information.

Commercial information, including records products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

· Guest

· Performance of Services

· Activities to maintain quality of Services

· Auditing

· Cloud Storage Providers

· Other third parties only with your consent

Biometric information.

We do not collect or share this information.

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a Guest’s interaction with an Internet Web site, application, or advertisement.

· Guest

· Performance of Services

· Activities to maintain quality of Services

· Security and Fraud Prevention

· Auditing

· R&D

· Marketing and Advertising Agencies

· Other third parties only with your consent

Professional or employment-related information.

We do not collect or share this information.

Education information

We do not collect or share this information.

Inferences drawn from any of the information identified in this table to create a profile about a Guest reflecting such Guest’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

· Guest

· Performance of Services

· Activities to maintain quality of Services

· Security and Fraud Prevention

· Auditing

· R&D

· Cloud Storage Providers

· Other third parties only with your consent